ING publishes 2020 Annual Report Amsterdam Stock Exchange:INGA

ING publishes 2020 Annual Report

ING has today published its 2020 ING Group Annual Report, giving stakeholders insight into its business activities, performance and strategic direction during an extraordinary year dominated by the coronavirus pandemic. In addition to its financial statements, the report illustrates how ING put its strategy into action on its path to becoming a leading data-driven digital bank and how it creates value for its stakeholders.

It highlights ING’s response to Covid-19 and the actions it took to support its customers, employees and local communities through the crisis. And it sheds light on other market trends and developments such as the negative interest environment, society’s growing reliance on digital banking, climate risk and ING’s ongoing commitment to being a safe, secure and compliant bank.

The report also features interviews with ING’s chief executive officer Steven van Rijswijk and Hans Wijers, chairman of the Supervisory Board, who look back on the year’s highlights, challenges and opportunities.

The Annual Report is available on a special annual report landing page on ING’s website ing.com, that also includes links to the 2020 ING Bank Annual Report and other documents of the 2020 annual reporting suite. At request the Annual Report is also available in print, free of charge, at ING’s corporate head office.

Note for editors
For further information on ING, please visit www.ing.com. Frequent news updates can be found in the Newsroom or via the @ING_news Twitter feed. Photos of ING operations, buildings and its executives are available for download at Flickr. ING presentations are available at SlideShare.

ING PROFILE
ING is a global financial institution with a strong European base, offering banking services through its operating company ING Bank. The purpose of ING Bank is empowering people to stay a step ahead in life and in business. ING Bank’s more than 57,000 employees offer retail and wholesale banking services to customers in over 40 countries.

ING Group shares are listed on the exchanges of Amsterdam (INGA NA, INGA.AS), Brussels and on the New York Stock Exchange (ADRs: ING US, ING.N).

Sustainability forms an integral part of ING’s strategy, evidenced by ING’s leading position in sector benchmarks by Sustainalytics and MSCI and our ‘A-list’ rating by CDP. ING Group shares are included in major sustainability and Environmental, Social and Governance (ESG) index products of leading providers STOXX, Morningstar and FTSE Russell. In January 2021, ING received an ESG evaluation score of 83 (‘strong’) from S&P Global Ratings.

IMPORTANT LEGAL INFORMATION
Elements of this press release contain or may contain information about ING Groep N.V. and/ or ING Bank N.V. within the meaning of Article 7(1) to (4) of EU Regulation No 596/2014.

Certain of the statements contained herein are not historical facts, including, without limitation, certain statements made of future expectations and other forward-looking statements that are based on management’s current views and assumptions and involve known and unknown risks and uncertainties that could cause actual results, performance or events to differ materially from those expressed or implied in such statements. Actual results, performance or events may differ materially from those in such statements due to a number of factors, including, without limitation: (1) changes in general economic conditions, in particular economic conditions in ING’s core markets, including changes affecting currency exchange rates, (2) the effects of the Covid-19 pandemic and related response measures, including lockdowns and travel restrictions, on economic conditions in countries in which ING operates, on ING’s business and operations and on ING’s employees, customers and counterparties, (3) changes affecting interest rate levels, (4) any default of a major market participant and related market disruption,…